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Shinezone

Policy Library

Policies with status, ownership and review controls

Policies are displayed as Draft for approval until Shinezone formally approves them and can evidence the training, equipment, registrations, records and operational processes described.

SafetyDraft for approval

Health and Safety Policy

Protects the health, safety and welfare of employees, subcontractors, clients, residents, visitors and anyone affected by Shinezone work.

Version
0.1 draft
Next review
To be confirmed
EnvironmentalDraft for approval

Environmental and Sustainability Policy

Reduces environmental effects while maintaining safe, hygienic and effective cleaning outcomes.

Version
0.1 draft
Next review
To be confirmed
WorkforceDraft for approval

Safeguarding Policy

Sets conduct and escalation controls for work in homes, temporary accommodation, communal housing and supported-living environments.

Version
0.1 draft
Next review
To be confirmed
SafetyDraft for approval

Lone-Working Policy

Avoids lone working where risk requires more than one person and sets monitoring and escalation controls.

Version
0.1 draft
Next review
To be confirmed
Specialist cleaningDraft for approval

COSHH Policy and Process

Prevents or adequately controls exposure to hazardous substances arising from chemicals, biological contamination, dusts, aerosols and generated substances.

Version
0.1 draft
Next review
To be confirmed
Specialist cleaningDraft for approval

Sharps and Contaminated-Waste Policy

Protects workers, clients, residents and the environment from injury, infection and exposure arising from sharps, drug paraphernalia, bodily-fluid waste and contaminated materials.

Version
0.1 draft
Next review
To be confirmed
QualityDraft for approval

Complaints, Non-Conformance and Rectification Policy

Uses complaints and non-conformance as opportunities to make work safe, correct failures and improve systems.

Version
0.1 draft
Next review
To be confirmed
GovernanceDraft for approval

Business Continuity Policy

Maintains proportionate arrangements to continue priority services, communicate with clients and recover operations after disruption.

Version
0.1 draft
Next review
To be confirmed
Data/privacyDraft for approval

Data Protection Policy

Processes personal information lawfully, fairly, transparently and securely, using only what is necessary.

Version
0.1 draft
Next review
To be confirmed
Supply chainDraft for approval

Modern Slavery and Human Trafficking Statement

Opposes slavery, forced labour, servitude, trafficking, debt bondage and exploitative labour practices.

Version
0.1 draft
Next review
To be confirmed
WorkforceDraft for approval

Equality, Diversity and Inclusion Policy

Commits to fair treatment, equal opportunity, dignity and inclusion for workers, applicants, clients, residents and suppliers.

Version
0.1 draft
Next review
To be confirmed
WorkforceDraft for approval

Training and Competence Policy

Allocates work only to people with the knowledge, instruction, training, experience, equipment and supervision required.

Version
0.1 draft
Next review
To be confirmed
EnvironmentalDraft for approval

Waste Duty of Care Policy

Manages waste so it does not harm people or the environment and is transferred only through lawful authorised routes.

Version
0.1 draft
Next review
To be confirmed
SafetyDraft for approval

Working at Height and Window-Cleaning Policy

Avoids work at height where practicable and selects methods that reduce fall risk.

Version
0.1 draft
Next review
To be confirmed
GovernanceDraft for approval

Emergency and Out-of-Hours Response Policy

Controls urgent service through call receipt, triage, allocation, dispatch, welfare monitoring, arrival recording and escalation.

Version
0.1 draft
Next review
To be confirmed