Policy

Lone-Working Policy

Avoids lone working where risk requires more than one person and sets monitoring and escalation controls.

Applies to

Lone workersSupervisorsScheduling team

Policy statement

Shinezone will avoid lone working where risk requires more than one person. Where lone work is allowed, risks must be assessed and communication, monitoring, escalation and emergency arrangements established.

Assessment

Property occupancy
Time and location
Mobile signal
Known aggression
Sharps or contamination
Manual handling
Work at height
Isolated areas
Lock-up duties
Worker competence
Emergency access

Work normally prohibited alone

Significant biohazard cleaning
Concealed-sharps clearance
Heavy team-lift work
Work at height requiring assistance
Sites with known uncontrolled violence
Unknown-substance incidents
High-risk lock-up in isolated settings
Tasks where prompt rescue cannot be arranged

Check-in and missed-check controls

Record worker, site, expected arrival and departure, check-in, check-out, escalation contact and missed-check response. Do not publish exact security timings or personal numbers.

Related policies and evidence

health and safety emergency and out of hours response

Request controlled evidence

Next step

Tell us about your property and receive a tailored proposal.

The form captures property, access, risk and date preferences so Shinezone can triage the work properly.

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